811 is the only telephone number for this service. Dialling 811 promptly puts you in contact with a psychosocial intervention worker in the event of a psychosocial problem. The service is available 24 hours a day, 365 days a year. Anyone living in Québec can call Info-Social 811 for themselves or a family member.
Info-Social 811 professionals offer advice and may answer psychosocial-related question. When necessary, they may also direct you to a community resource or one in the health and social services network.
Here are examples of situations in which you can call Info-Social 811:
If you are in a crisis situation, a psychosocial intervention worker may send someone to your location in order to assist you immediately.
If necessary, you be will directed to a resource, such as a crisis shelter, where you can receive care or required services.
Info-Social 811 services are available in all regions of Québec except the Cree Territory of James Bay and Nunavik.
Last update: March 23, 2018 11:09 AM
The information on this website by no means replaces the advice of a health professional. If you have questions regarding your health, contact Info-Santé 811 or see a health professional.